L.CREDI Munich

L.CREDI: Shopify for B2C and B2B

We built two Shopify stores for L.CREDI, connecting brand experience, B2B requirements, and inventory management through custom integrations and automated business processes.

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B2C and B2B, designed to work together

Our goal: Two stores. Connected processes.

The challenge: Two sales models. One ERP system.

Two stores, different customers, and one shared ERP system: L.CREDI needed to bring direct-to-consumer sales and wholesale operations together on a technical level. Customer assignment, pricing logic, and payment processing differ depending on the sales model. The challenge was to accommodate these differences while managing orders, inventory, and returns across both systems.

The solution: Integrations and workflows with n8n

We connected both Shopify stores to the ERP system through custom integrations. The setup accounts for the different requirements of B2C and B2B orders – from customer assignment to payment information. Automated order transfers and inventory synchronization connect the separate stores with L.CREDI's existing business processes.

Clear navigation builds buying confidence

Inside the L.CREDI store

Operational strength as a foundation for growth

How we continue to develop L.CREDI

Measure 1

Connect orders and shipping

Orders from the B2C and B2B stores are automatically prepared for processing in the ERP system. In the B2C store, shipping and tracking information is synchronized back to Shopify, triggering shipping confirmation emails. This connects the online purchase with fulfillment and customer communication.

Measure 2

Automate returns where it makes sense

We connected warehouse product inspections with refunds in the B2C store. If all items in a return meet the defined criteria, the refund is automatically triggered in Shopify. Returns with discrepancies in product condition are forwarded for manual review. This allows automation to handle standard cases while keeping exceptions under control.

Measure 3

Monitor data exchange reliably

The integration also includes ongoing operational monitoring. A daily reconciliation checks B2C order transfers, tracking synchronization, and return notifications for missing data transfers. An additional monitor checks whether key workflows are running as expected. Reports and alerts highlight discrepancies and support targeted follow-up.

Measure 4

Make favorite bags easier to find

For L.CREDI, we integrated color selection directly into collection pages and linked related products. A wishlist helps customers keep track of their favorites across multiple visits. This makes the full collection easier to explore – including on mobile.