Refund policy
Right of withdrawal for digital content
Expiry of the right of withdrawal: The right of withdrawal expires for a contract for the supply of digital content that is not supplied on a tangible medium once we have begun performance of the contract, provided that you:
- have expressly agreed that we may begin performance of the contract before the withdrawal period has expired, and
- have acknowledged that, by giving your consent, you lose your right of withdrawal once performance begins.
Refunds
As our products are digital goods, returns are excluded once the download has begun or the access code has been received. If the file is technically defective, we will of course provide a replacement or refund the purchase price if the defect cannot be resolved.